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The player had contacted typically the casino for a complete return but got received recurring responses from the particular online casino stating their particular concern has been beneath evaluation. The Particular problems group had discussed that will they can not aid as typically the on range casino was operating below Curaçao laws and regulations, not really UKGC. However, the particular gamer experienced insisted of which the particular casino do targeted UNITED KINGDOM gamers. Following a back-and-forth discussion, the particular participant got informed the team of which the particular online casino got arranged in buy to return all of their own losses. The Particular problems team had portrayed their own satisfaction together with this particular end result, regardless of not really possessing recently been in a position in buy to directly help typically the player.
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Typically The Problems Team clarified that will purchase plus currency swap charges were generally beyond the handle of the particular casino plus noticeable the complaint as resolved. The Particular gamer through typically the Combined Empire had transferred £50 plus applied reward spins and credits. Along With a balance regarding £63.50 inside real cash, he faced a good mistake when attempting to end upwards being capable to withdraw the winnings.
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